Learn to do root cause analysis
utilizing the 8D approach. Really solve problems and save your company money. This
approach is in compliance with the corrective action requirements of ISO
9001 & TS 16949.
INTRODUCTION AND OVERVIEW
(D1) USING THE TEAM APPROACH
(D2) DESCRIBING THE PROBLEM
(D3) IMPLEMENTING CONTAINMENT ACTION
(D4) DEFINING ROOT CAUSE
(D5) VERIFYING CORRECTIVE ACTIONS
(D6) IMPLEMENTING PERMANENT ACTIONS
(D7) PREVENTING RECURRENCE
(D8) CONGRATULATING THE TEAM
WORKSHOP
CERTIFICATION TEST